We cannot be provided less than our subscribed speeds and our SLA's dictate what deviations are permitted and for how long.
Lumencenturylink full#
Our contracts with them state we are guaranteed full capacity for our subscribed speed. This 10g feed is done to ensure they can meet our needs and future growth without oversubscription.
We pay for fixed bandwidth (no burst here) and while we don't pay for a gigabit we do have a 10g fiber link into our facility from Lumen. We too have a managed router as well on our circuit. Our facility has a DIA (Dedicated Internet Access) from both the orange (TW Telecom) and red (Level3) network of Lumen. I could understand if we were running the speed test through our equipment, but we're directly connecting to their router to eliminate possible traffic from our equipment.Īre we just being unreasonable to ask for something remotely close to what we're paying for through a speed test? We did at one point last week see 450 down and 950 up but it has since settled back around 450-600 for both. I'm fully aware that a speed test isn't the be-all and end-all, but I feel like if we are supposed to be getting a 1gbps we shouldn't be seeing 450-600mbps up and down max. The technicians continue to tell us that speed test sites aren't accurate and we can't go by them (though we run a handful of them every time I talk to a technician). They are now wanting to run a PiPerf test using a RaspberryPi directly connected through the router. He seemed be confused by that, but in the end concluded that it was fine. Though, the result of the iPerf3 test (if I understood the tech correctly) showed that we were sending the full gig to the router but only receiving 807m back. Thus far, Lumen has tested the circuit using an etherSam test and said it's fine, and they've performed an iPerf3 test and said it's fine. It would be a more drastic affair to liquidate last-mile customers in the states where US West was formally the Bell company incumbent provider.Anyone else using Lumen and not seeing the full speeds you're paying for? We recently upgraded our circuit to 1gbps fiber and using various speed test sites, we're typically seeing about 450-600mbps up and down (typically more in the 450ish range). But major residential expansion does not seem to be a key part of the Lumen plan, at least compared to plans for companies like Frontier, which says it plans to pass 12 million homes with fiber.Īnother big unknown is if the company is still trying to sell any of its remaining copper networks like it did with sale of the twenty easternmost states to Apollo Global Management. This doesn’t mean the company might not pursue those opportunities since rural fiber expansion creates monopolies. Unlike the other telcos, Lumen hasn’t been talking much about the upcoming rural grant funding. Not as much good news being presented for rural areas… The company had a target for this year to pass one million locations with fiber but has fallen a little behind due to supply chain and logistics. In August, the company announced fiber expansion plans in Denver, Minneapolis, and Seattle. Lumen is also pursuing a last-mile fiber expansion. The network was strengthened when CenturyLink purchased Level 3 Communications. The original network came when CenturyLink bought US West, which had earlier merged with Qwest, a major builder of long-haul networks. The existing Lumen long-haul fiber network came to the company in two acquisitions. This is a marketing trick that long-haul fiber providers have been using for years to make networks seem gigantic. In case you are wondering how there can possibly be six million route miles of fiber in the country – that count is miles of individual fibers. The company’s main fiber strategy is to beef up the intercity network with plans to add six million miles of fiber to existing fiber routes by 2026.
Lumencenturylink upgrade#
In a recent press release, the company announced a major upgrade to its long-haul fiber routes that cross the country. Frontier, Windstream, and Consolidated are all concentrating on upgrading existing telco DSL networks to fiber. AT&T continues to build fiber in selected clusters, mostly in cities, rather than concentrate on building entire markets. Lumen is taking a different path forward than the other big telcos. Last week he reported on Lumen (aka CenturyLink)… Always thankful when Doug Dawson does a deep dive into broadband news that impacts us in Minnesota.
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